Once you purchase the CloudBypass API Points Package or CloudBypass IP Proxy Package, you are deemed to have complied with our payment rules. Any other form of refund application will be deemed invalid.
Since the services provided by CloudBypass products do not involve physical transportation, there is no issue of return shipping costs. Therefore, CloudBypass packages purchased with any form of Stripe (Alipay) or virtual currency payment cannot be refunded in any form.
All ChuanYun products offer free trials. After registering an account, log in to the backend within 30 days and click the "🎁 Trial Activity" button to receive a new user trial package containing points and data.
The final right of interpretation of the refund agreement belongs to CloudBypass. If you have any questions, please feel free to contact our customer support team ([email protected]).